On Feb. 1, 2024, Yahoo and Google implemented new bulk email sending rules to help pare down the amount of unwanted emails sent to inboxes. Bulk senders — which Google classifies as those who send more than 5,000 messages to Gmail addresses in one day — are now facing several new rules and guidelines to inform their sending strategies.
Specifically, the companies are requiring senders who send significant volumes to:
- Strongly authenticate their emails following these best practices;
- Provide a one-click unsubscribe option and processes those requests within two days; and
- Stay under a .3% spam complaint rate threshold.
“These changes are like a tune-up for the email world, and by fixing a few things under the hood, we can keep email running smoothly,” wrote Neil Kumaran, Group Product Manager, Gmail Security & Trust, in a blog post. “But just like a tune-up, this is not a one-time exercise. Keeping email more secure, user friendly and spam-free requires constant collaboration and vigilance from the entire email community, and we’ll keep working together to make sure your inbox stays safe.”
In the same blog post, Marcel Becker, Yahoo’s Sr. Director of Product, shared a statement that noted, “Yahoo looks forward to working with Google and the rest of the email community to make these common sense, high-impact changes the new industry standard.”
