Solution Overview

According to the company, Responsive is the industry’s first AI-powered SRM platform that enables organizations to seamlessly collaborate and confidently respond to RFPs, bids, security questionnaires, sustainability assessments and other information requests so they can win more deals while mitigating business risk and improving the employee experience.

Back-Of-The-Box Details

The Responsive Platform, which is designed to centralize an organization’s most current and compelling, customer-facing information, is engineered around five core tenants:

• Content management to ensure a single source of accurate, trusted content;
• Project management to establish tasks and automate workflows using AI;
• Collaboration to streamline input, iterations and permissions based on role;
• Content accessibility that allows users to access information directly from the apps they’re in every day; and
• Business intelligence to track revenue, win rates and emerging trends and opportunities.

Who It’s For

Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more.

What Makes It Special

According to the company, part of Responsive’s success has been its deep commitment to rapid, customer-driven innovation, extensive incorporation of AI into its solutions from day one and focus on delivering value to customers.

Contact

Responsive

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The post AI-Powered Responsive Platform Seeks To Accelerate Growth, Mitigate Risk & Improve UX appeared first on Demand Gen Report.

Responsive seeks to centralize an organization’s customer-facing information with core offerings that include content and project management, collaboration, content accessibility and business intelligence. Specific features include:

• Response Projects, which automatically pre-populate new RFPs with “best of” answers from previous RFP responses and support collaborative workflows;
• LookUp, which helps customer-facing teams find answers from their productivity apps;
• Profile Center, designed to securely share risk assessments, compliance credentials, data sheets and more through public “trust centers” or private profiles;
• A Proposal Builder created to enable sellers to quickly personalize, send and track sales proposals, statements-of-work and more;
• Requirements Analysis that uses AI-powered document analysis tools to analyze requests with extensive requirements and make decisions; and
• Request Projects, which seeks to help teams create and issue RFPs/RFIs and select their vendor of choice with tools that improve analysis and scoring.

“We are committed to continuously innovating the Responsive platform to empower growth-oriented companies to meet — and exceed — their evolving business needs,” said AJ Sunder, Chief Product and Information Officer at Responsive, in a statement. “Our deep engineering expertise in AI positions us well to deliver exceptional value to our customers as their Strategic Response Management partner of choice.”

Responsive & Seismic News Flashback

This partnership marks the latest venture between Seismic and Responsive, as the companies previously streamlined their user experience to help their clients share customer-ready content between the two solutions. Through the partnership, sales teams can import files from the Seismic Enablement Cloud into the Responsive platform to add supporting documents and collateral to an active RFx project or materials to the Responsive Document Library.

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The new tools include:

• Enhancements to its AI Assistant, which include the ability to source information from customers’ Content Libraries, in addition to publicly available sources;
• Deeper content management automation to help prevent and remove redundant, obsolete and trivial content; and
• A broadened profile center that can now share web-based information profiles as public Trust Centers, in addition to offering invitation-only information profiles.

“Responsive prioritizes a customer-driven product roadmap, and we deeply appreciate the consistent input that our customers share, which helps us build meaningful and powerful tools,” said AJ Sunder, CPO and CIO at Responsive, in a statement. “We are particularly excited about the rapid adoption of capabilities like our AI Assistant, and we look forward to the progress customers will make with today’s enhancements to our AI, automation and privacy offerings.”

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